Title: Hire Coordinator / Planner
Location: Gillingham, Kent
Salary: £24,000 to £26,000 + benefits and bonus (dependant on skills, knowledge and experience)
Duration: Full Time, Permanent
Working Hours: Shift pattern 4days on and 4days off (48hours over an 8day week)
Annual leave: 20days annual leave

About us
MEMS Power Generation are a specialist temporary power solutions provider in operation 24/7, supplying disaster recovery solutions for our diverse range of customers including small businesses through to blue chip multinational organisations and utility companies. With a fleet of over 500 generators and 40 years’ experience, we are the supplier of choice in the UK power rental market.

About the role
The hire desk operates 24/7, managing planned work and rapid response emergency callouts. You will assist with the management of our hire control desk whilst scheduling deliveries and collections of rental equipment via our fleet of HGV and LGV vehicles.

Key Responsibilities
– Work alongside the sales department in the development of new business
– Delivery and collection of all plant equipment whilst keeping costs down and increasing customer satisfaction
– Ensure that vehicles and drivers are being used to their maximum capacity
– Maintain appropriate accurate records and data in accordance with Data Protection
– Assist with the delivery of fuel
– Assist and cover colleagues when on holiday and / or sickness
– Ensure the depot yard and workshop is safe and secure at night and weekends
– Minimise cost for materials
– Plan maintenance for generators as per the MEMS policy
– Maintain and implement the call out rota for service engineers and drivers

Working outside of normal working hours is an essential requirement of the role.

About you
You will have excellent written and verbal communication skills; a driver’s licence; good organisational and interpersonal skills; be able to work in a pressured environment and be computer literate in Microsoft and have an awareness of bespoke software.

Experience within customer service, logistics and planning within a similar environment is preferred, however not essential.

Working as part of our small team on a shift rota system, this role is an exciting opportunity for you to be at the forefront of the MEMS rental operation.

We aim to employ motivated people to continue to represent MEMS as an employer of choice whilst delivering an exceptional service to our customers. If you believe you have the attributes to join our team, please do so by emailing us you’re CV to careers@mems.com. We look forward to hearing from you…

Please note that all employees complete our screening process which includes a criminal records check.